Which concept describes a group of workers that meet regularly to identify quality problems and propose alternatives before final management decisions?

Which concept describes a group of workers that meet regularly to identify quality problems and propose alternatives before final management decisions?

• A. Muda
• B. ISO
• C. quality circles
• D. CAM

Answer: (C)

Quality circles are small groups of frontline workers who meet regularly to identify quality problems, study their causes, and propose practical improvement ideas before management makes final decisions. This approach supports involvement, teamwork, and continuous improvement within a total quality management framework, helping solutions be realistic on the shop floor. The other terms refer to different concepts: Muda means waste in Lean thinking, ISO is the standards organization, and CAM stands for computer-aided manufacturing—none describe a regular worker group focused on identifying problems and proposing alternatives.

Quality circles are small groups of frontline workers who meet regularly to identify quality problems, study their causes, and propose practical improvement ideas before management makes final decisions. This approach supports involvement, teamwork, and continuous improvement within a total quality management framework, helping solutions be realistic on the shop floor. The other terms refer to different concepts: Muda means waste in Lean thinking, ISO is the standards organization, and CAM stands for computer-aided manufacturing—none describe a regular worker group focused on identifying problems and proposing alternatives.