Which factors do not increase job satisfaction but prevent dissatisfaction, according to Herzberg's theory?

Which factors do not increase job satisfaction but prevent dissatisfaction, according to Herzberg's theory?

• A. Hygiene factors
• B. Motivators
• C. Fringe benefits
• D. Delegation

Answer: (A)

Herzberg’s idea is that there are two separate kinds of factors: hygiene factors and motivators. Hygiene factors relate to the work environment and conditions (such as salary, supervision, company policies, relationships, and fringe benefits). When these are adequate, they prevent dissatisfaction, but they don’t actively boost how happy employees are with their work. Motivators come from the job itself—like achievement, recognition, the work’s nature, responsibility, and opportunities for advancement—and they increase job satisfaction when present. So the factors that do not increase satisfaction but prevent dissatisfaction are hygiene factors. Fringe benefits are a type of hygiene factor, which is why they fit this description. Delegation, meanwhile, is more about empowerment and can act as a motivator by increasing responsibility and growth, which is linked to higher satisfaction rather than just preventing it.

Herzberg’s idea is that there are two separate kinds of factors: hygiene factors and motivators. Hygiene factors relate to the work environment and conditions (such as salary, supervision, company policies, relationships, and fringe benefits). When these are adequate, they prevent dissatisfaction, but they don’t actively boost how happy employees are with their work. Motivators come from the job itself—like achievement, recognition, the work’s nature, responsibility, and opportunities for advancement—and they increase job satisfaction when present.

So the factors that do not increase satisfaction but prevent dissatisfaction are hygiene factors. Fringe benefits are a type of hygiene factor, which is why they fit this description. Delegation, meanwhile, is more about empowerment and can act as a motivator by increasing responsibility and growth, which is linked to higher satisfaction rather than just preventing it.